Case Study

Self-Service Ticketing Has Been A Part Of Ticketmaster’s Service Strategy

Self-Service Ticketing Has Been A Part Of Ticketmaster’s Service Strategy

TICKETMASTER WILL-CALL AND TICKETING CASE STUDY Since 2004, self-service ticketing has been a part of Ticketmaster’s service strategy. With both indoor and outdoor KIOSK solutions, Ticketmaster provides will-call capability to assist venue clients with more efficient and cost effective operations, as well as improved service options for the event consumer. Venues include theatres, concert halls, and major league sporting arenas. Objecti

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