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DMV Self-Service Kiosks

DMV Self-Service Kiosks

Kiosk Information Systems
Pages 4 Pages

Challenge: The Maryland MVA sought to improve the service experience for their constituents with goals tied to: • Decreased customer wait times • Simple, automated transaction delivery for patrons • Reliable self-service platform to supplement services provided by MVA staff Solution: Maryland Motor Vehicle Administration installed 49 Self-Serv™ delivery platforms in over 23 offices across the state. The kiosks and their website services combi

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