Case Study
Scaling Candidate Experience with Automation and Good People
Scaling Candidate Experience with Automation and Good People Client Success Story As one of the largest credit unions in Michigan, DFCU Financial serves thousands of families and businesses across the state. Since 1950, DFCU Financial has provided personalized services, financial expertise, and strong relationships for their clients and employees. Consistently ranked as one of Michigan’s Top Places to Work, DFCU has been recognized by their peers for their commitment to candidates and employees. For the Talent Team, this commitment starts by providing a quality experience that candidates remember. In 2017, DFCU Financial hired AI recruiting assistant, Olivia, to help propel their candidate experience to the next level. Personalized Experiences without Sacrificing Efficiency Bef