Case Study

ZS forges cross-training pathways and enhances skills development through Coursera

ZS forges cross-training pathways and enhances skills development through Coursera

Pages 5 Pages

Global consulting firm ZS leverages Coursera to develop technical skills among its rapidly growing team, supporting healthcare, biotech, and pharma clients. Through the BC Hive program, about 1,500 ZS employees have upskilled in Excel, Python, AWS, and statistics, with 700 earning internal certification. ZS’s structured, scalable approach enables non-technical staff to gain data fluency, aligning with client demands for expertise. Coursera’s flexible, engaging content has led to over 82,000 learning hours with a 4.5 satisfaction score. ZS plans to expand this training, solidifying its role as a leader in digital healthcare solutions.

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