A major U.S. insurance provider partnered with Conduent to consolidate its three separate print and mail facilities into a centralized production center in Lynnfield, Massachusetts. The transition introduced automated workflows for job status, electronic pulls, and approvals, improving transparency, communication, and planning. By eliminating the high costs of maintaining multiple facilities and outdated processes, the company saved more than $2 million annually. Additional benefits included full visibility into job status and pricing, along with accurate usage-based chargeback reporting to replace inefficient allocation methods, driving efficiency and measurable cost reductions.

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