Conduent’s partnership with a leading U.S. property and casualty insurer has fueled operational efficiency and growth since 2011 through advanced document and workflow solutions. Services include centralized claims intake, automated routing with OCR and ADR, call center support, outbound print services, and special projects like W9 processing. Results include over 120 million images processed annually, 3,500 users of the Workflow Automation Suite, streamlined compliance, and support in 200+ languages. After briefly shifting work to a competitor in 2016, the client returned, recognizing Conduent’s unmatched value, reliability, and long-term competitive advantage.

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