Case Study

SAP Hybris CRM - Cloud for Customer(C4C)

SAP Hybris CRM - Cloud for Customer(C4C)

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SAP Hybris CRM - Cloud for Customer(C4C) Client One of the leading personal care consumer products company in America Business Challenges Legacy custom built CRM solution with multiple custom applications were difficult to maintain and manage Need of a better mobile application for generating sales invoice for the sales team Requirement of a contemporary mobile application to support latest mobile devices for ease of work Absence of centralized system to track the status of Van Sales Reps performance and their whereabouts Solution Highlights Marlabs helped the client migrate to SAP CRM application on cloud as SaaS to support all mobile devices across platforms Integration of SAP Hybris with on premise SAP O2C via SAP process integration Bi-directional data exchange between SAP-H

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