dōTERRA, a global leader in essential oils, partnered with Deloitte to revamp its e-commerce platform using SAP Hybris and SAP S/4HANA. The solution included SAP Hybris Commerce for online shopping, Product Content Management for website content, and Service Cloud for customer support. These upgrades enhanced scalability, customer interaction, and enriched the online experience with visually appealing product information. Advanced analytics via SAP HANA improved reporting, while tailored recommendations increased customer satisfaction. The platform supports dōTERRA’s global growth and ensures a seamless experience for its five million customers worldwide.

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