The company is the European market leader in direct sales of frozen foods, operating in 12 European countries with around 240 branches. The Client Industry: Food & Beverage industry HQ Location: Rhine Straelen, Germany Company Size: 10 000 + employees Type: Private Company The challenge What we offered How our people made the difference As a part of the company’s long-term strategy to strengthen its market position, the client aims to increase the efficiency of the direct sales by actively approaching the clients, while improving customer experience. To secure long term and steady growth results, we developed combined services portfolio: - Outbound Telesales in Belgium, The Nederlands and Luxemburg in Dutch and French, backed up with: - Regular sales training - Regul

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