www.optymyze.com Copyright © 2015 Optymyze. All rights reserved. Challenges Considering the disparities in processes and business rules, it became increasingly difficult to assess sales performance across all of its operating companies, globally. Leadership at the parent company was facing several major challenges including the head of sales in each business unit demanding autonomy over processes: • Sales executives were concerned that exceptions based on local leadership style, rather than company-wide standards, created an atmosphere of mistrust. • IT executives were concerned about knowledge continuity and informationsharing best practices. • The desire for local business rules made it very difficult to make changes to supporting systems. • The system in place only handled sal

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