Saint Luke’s Health System addresses nursing shortages and transforms patient care
Saint Luke’s Health System addresses nursing shortages and transforms patient care
2 PagesIn February 2021, Saint Luke’s Health System launched a virtual nursing platform in collaboration with Teladoc Health to address critical nursing shortages and the surge in patient volume due to COVID-19. This innovative program utilized in-room monitors for telehealth, allowing virtual nurses to support bedside nurses with tasks like education, documentation, and discharge processes. The initiative led to improved patient and nurse satisfaction, enhanced care quality, increased efficiency, and reduced nurse burnout. Despite initial challenges in adapting to new processes, the program successfully expanded patient care capacity and transformed the healthcare experience.
