Mantrac Group, a major Caterpillar dealer operating across Asia, Africa, and the Middle East, implemented RPA to manage growing transaction volumes as their business expanded. Partnering with First Gulf Solutions and Automation Anywhere, they automated processes in finance and supply chain, achieving 85% efficiency improvement and saving over 1,000 hours with zero error rates. Bots now handle customer remittance and multi-brand invoice processing, significantly reducing manual data entry. Automation enabled Mantrac to scale without increasing headcount and supports future expansion, with plans to automate 10 processes and build a CoE to drive long-term automation strategy.

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