Share this Founded in 1968, Royal Canin is a leading global supplier of pet food. Headquartered in the French town of Aimargues, the company operates in over 60 countries and employs more than 6,000 people. Business challenge Pet food specialist Royal Canin saw an opportunity to further improve customer service, create an ERP that would automate internal controls and enable a digital transformation for online sales channels. Transformation Disparate IT systems and processes were putting the brakes on Royal Canin’s plans to launch its digital transformation. Switching to standardized processes—supported by the Microsoft Dynamics NAV ERP platform and based on a single central model—improves efficiency and visibility, as well as enabling the company to introduce game-changing digita

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