Case Study

Royal Arctic Line: Steers Greenland into the global market place to advance a self-sustaining economy

Royal Arctic Line: Steers Greenland into the global market place to advance a self-sustaining economy

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Share this Dragan Kesic Chief Information Officer Royal Arctic Line Owned by the autonomous Government of Greenland, Royal Arctic Line A/S (RAL) is responsible for all shipping between Greenland and the rest of the world, and between the towns and settlements of Greenland. Founded in 1993, RAL receives a concession from the Government of Greenland allowing a monopoly over all seafreight to, from and within Greenland. With 619 full-time employees, the company has an annual revenue of around DKK770 million (USD109 million). Business challenge Royal Arctic Line wanted to help Greenland’s businesses thrive by adding direct routes to mass markets, but siloed systems meant integrating with a new regional shipping partner was near impossible. Transformation Royal Arctic Line is workin

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