Case Study
Royal Borough of Kensington and Chelsea
Royal Borough of Kensington and Chelsea Garden Waste Collection CASE STUDYThe Royal Borough of Kensington and Chelsea offer an annual subscription garden waste disposal service with fortnightly pickups. For the past year its external waste contractor had been operating the service, but from April 1st 2017 RBKC was bringing management of the service back in-house and were looking for a suitable agency to set up an online registration and payment system. The Challenge RBKC had a particularly short timescale for launching a service website approaching Rocktime end of December 2016 with a launch date of early April 2017.The Solution Using the established process of managing the service Rocktime developed a website allowing for: Local resident online registration with postcode lookup t