The FirstPort Group CASE STUDYFirstPort Services Ltd is one of the UK’s leading property management services businesses. Starting as a specialist in retirement housing more than 25 years ago, FirstPort Services has grown to embrace functions such as security systems, telecare and telehealth, insurance services and general residential property management. The Group currently trades under the FirstPort brand with a number of member companies sat within it and employs more than 3,000 people managing over 3,700 developments nationwide. The Challenge To design and build a customer portal providing access to development specific information across all managed properties for owners and tenants for: • Your statement and balance • Property maintenance activity • Make secure payments online

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