The case study explains how ROSSMANN, Europe’s largest drugstore chain with 4,000 stores and 56,000 employees, modernized its identity and access management using the Ping Identity Platform, formerly ForgeRock. Previously, employees lacked remote access and centralized authentication across multiple systems. The new IAM solution, implemented with Acando, went live within three months, enabling a unified login and self-service features like password resets and account unlocks. The platform improved scalability, security, and usability, allowing faster service deployment and consistent employee experiences while enhancing trust and satisfaction across the organization.

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