The case study explains how Toyota Motor Europe used ForgeRock Access Management, now part of Ping Identity, to power its connected car ecosystem. Through the MyToyota portal and in-car Toyota Touch 2 with Go system, drivers securely access navigation, traffic, and infotainment services. ForgeRock’s solution authenticates both users and vehicles using two-factor authentication and REST APIs for scalable, standards-based integration. This enables seamless login between the car and online portal, making the car itself an identity factor. The platform also supports Toyota’s B2B operations across 42 countries, improving efficiency, security, and user experience for customers, dealers, and partners.

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