The case study explains how Availity, one of the largest U.S. health information networks, replaced its legacy IAM system with the ForgeRock Identity Platform, now part of Ping Identity, to handle massive transaction volumes securely and efficiently. Supporting 12 billion transactions per year and 800,000 daily logins, ForgeRock enabled Availity to connect two million healthcare providers nationwide while cutting infrastructure use to one-third of prior levels. Deployed in under six months, the solution improved scalability, security, and user experience by automating registration, password resets, and access requests, allowing Availity to reallocate developers to revenue-generating projects.

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