Ribble Valley BC switches customer services and makes cost savings
Ribble Valley BC switches customer services and makes cost savings
2 PagesThe Tailored CRM Tool for Local Government “The fact is that we are delivering all the same services as before but at a substantially lower cost” Mark Edmondson, Ribble Valley Borough Council Ribble Valley BC switches customer services and makes cost savings Located in Clitheroe, Lancashire, Ribble Valley Borough Council is a small rural authority serving 25,000 domestic and 2,500 non-domestic dwellings. During 2011 the council made ch
