Case Study
Firmstep’s AchieveService and Self Solutions Help London Borough of Bexley Achieve Significant Channel Shift With Self-Service Portal
Firmstep’s AchieveService and Self Solutions Help London Borough of Bexley Achieve Significant Channel Shift With Self-Service Portal
Working towards channel shift Bexley first started using Firmstep’s solutions at the end of 2011, following an initial evaluation of available e-forms tools. Firmstep’s AchieveService and Self were found to offer solutions that would effectively provide the Borough with a dynamic and flexible product, with the capability to link in with its existing back office systems. Furthermore, Firmstep’s range of solutions would allow the Council to