Use Case Sales & Support Industry Consumer Services Integration Zendesk Key Metric Results KeyMe achieved (and continues to exceed) all-time high answer rates and first-call resolution rates for their sales and support teams. They have also turned their contact center into a profitable source of revenue for the company - without compromising the service experience for customers. Solution KeyMe renewed their partnership with Talkdesk because of their confidence in the platform’s ability to meet their growth needs and its continuous delivery model, which ensures that new features and functionality are constantly being oered to support KeyMe’s increasingly complex business requirements. Challenge KeyMe is growing rapidly and expanding their business operations to support ad

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