Case Study

Retention Revenue

Retention Revenue

Pages 2 Pages

petdesk.com | 1-844-PET-APPT | info@petdesk.com 565 Staff Hours Saved $225K Increased Annual Revenue 1538 Increase in Annual Appointments Clinic Overview A San Diego full service animal hospital with a staff of three full time veterinarians, three technicians, and two receptionists provide services for over 7,000 active clients and 10,000 pets. This hospital needed a way to engage with their robust client list, decrease no-shows, and save more time for super busy staff so that they could provide better care for patients. The Problem: High no-show rate, low compliance, and staff exhaustion leading to revenue leakage The doctor-owner and his staff at the clinic had tried all of the client communication software solutions out there. Unfortunately, none of them seemed to make a mat

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