Case Study
Retail Proposed Reduced Loyalty Mileage Plan for Pharmacy is Halted by Analytics Results
The Business Challenge ? A pharmacy in the Middle East was reviewing its loyalty program, and wanted to propose a reduction on the number of miles that its customers earned on each dollar spent from 3 to 2. ? The objective of this project was to forecast the commercial impact of this reduction in miles earned. The Solution Fractal implemented a 12-month analysis on transactional data and merged it with the Program Engagement (ES)