101 N. Main Street Bloomington, IL 61701 www.degarmo.com 866-4-DEGARMO sales@degarmo.com Retail Bank Hires Better, Reduces Employee Turnover The Company The company has assets of more than $25 billion and operates more than 200 banking locations. The Challenge The company expressed serious concerns about hiring objectives not being met and unacceptably high turnover. The goals were to use a more objective talent assessment strategy to provide consistency in hiring decisions across multiple locations aimed at increasing retention and quality for the following position: Teller, Relationship Banker, Universal Banker, Senior Banker, Virtual Sales Consultant, Credit Analyst, and Bank Man

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