Rentalcars.com goes further with Calabrio in 24 hour multi-lingual contact centre.
Rentalcars.com goes further with Calabrio in 24 hour multi-lingual contact centre.
4 PagesCASE STUDY 1 Rentalcars.com goes further with Calabrio in 24 hour multi-lingual contact centre. Rentalcars.com is the world’s largest online car rental service, arranging over 7.5 million rentals a year in over 49,000 locations worldwide. With customers in 169 countries, the company has a truly global user base, which is supported through a website available in 40 languages and multiple currencies. As part of the Priceline Group (Nasdaq:PCLN), Rentalcars.com is one of six primary brands in the world’s leading travel group, which also includes Booking.com, Priceline.com, Agoda.com, KAYAK and OpenT able. WORKFORCE EFFICIENCY IS CRITICAL TO OFFERING A NON-STOP, MULTILINGUAL SERVICE Rentalcars.com is proud of its ability to deliver excellent value for money as well as exceptional
