Case Study

Reinventing Superpharmacy:The trusted omnichannel pharmacy

Reinventing Superpharmacy:The trusted omnichannel pharmacy

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Retail Reinventing Superpharmacy: The trusted omnichannel pharmacy Improved retention with 1:1 customer engagement and personalization: Emarsys was simply the right fit for Superpharmacy. The Emarsys team is easy to work with, provides solutions quickly, and shares our vision for growth. As a result of the partnership, our marketing team now has a more systematic and efficient way to analyze and get the most out of our data, to the benefit of our customer. We’re confident we are communicating the right message to the appropriate audience at the best time and the business is seeing the results” Christian Todd, General Manager, Superpharmacy “ +5% +20% +27% +40% Average order value Active customers Units per transaction Retention rateThe Business With more than 500,000 customers

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