Case Study

Using Invoca Conversation Intelligence to Connect and Optimize the Omnichannel Buying Experience

Using Invoca Conversation Intelligence to Connect and Optimize the Omnichannel Buying Experience

Pages 6 Pages

12/27/22, 9:52 PM Using Invoca Conversation Intelligence to Connect and Optimize the Omnichannel Buying Experience https://www.invoca.com/customers/autonation 1/6 See our customers INDUSTRY: AUTOMOTIVE Invoca enables AutoNation to optimize media spend, empower contact center agents with insights from phone calls, and connect the full digital-to-call experience. Boost ad return BY TRACKING THE PHONE CALL CONVERSIONS Increase close rates WITH DEEP INSIGHTS INTO PHONE CONVERSATIONS AND AUTOMATED QA Seamless CX DROVE THE HIGHEST PROFITS IN COMPANY HISTORY Using Invoca Conversation Intelligence to Connect and Optimize the Omnichannel Buying Experience We get a lot of personal attention and top- tier service from Invoca. We’ve also been extremely impressed with their robust technology team as we

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