Regulatory And Operational Training

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CASE STUDY REGULATORY AND OPERATIONAL TRAINING Mobile network provider Tracy Auchterlonie Principal ConsultantCHALLENGE • Our client, a leading mobile phone provider, contacted us to help train their internal audit function following their switch from OFT to FCA authorisation. Although their audit function was experienced, they had little exposure to FCA regulation which would focus on customer outcomes and potential and / or actual regul

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