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Increased operational efficiency and improved regulatory compliance

Increased operational efficiency and improved regulatory compliance

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INCREASED OPERATIONAL EFFICIENCY AND IMPROVED REGULATORY COMPLIANCE ABOUT ITAUCARD Itaucard is the largest Brazilian credit card issuer, owned by the largest private Latin American bank, Itaú-Unibanco. With over 57.7 million customers, Itaucard has approximately one third of the entire value transacted with credit cards in Brazil. In the year 2012, Itaucard accomplished more than 164 million customer service interactions. THE CHALLENGE Itau

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