Regulatory & Operational Training

2 Pages

CASE STUDY REGULATORY & OPERATIONAL TRAINING Weekly payment retailer Clive Cary Head of People & CultureCHALLENGE • Our client provides household goods to credit- challenged customers; providing low payments and quick and simple credit. They have 280 stores and 3,500 employees serving 235,000 customers. • They believe customer service is a vital element to the company’s growth and can only be achieved by providing a consistently good l

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