Case Study

Regaining the Confidence in Calling an Airline Call Center

Regaining the Confidence in Calling an Airline Call Center

Pages 4 Pages

Copyright 2013 SPi Global. All rights reserved. Industry: Travel and Hospitality Regaining the Confidence in Calling an Airline Call Center CASE STUDY Take charge of your business outsourcing needs SPi Global Redefines Customer Experience and Lowers Costs Managing an airline call center can be a complex challenge. Customers have a wide range of reasons to call in, from registering complaints to checking simple data such as flight times. Cal

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