Improving Sales Conversion Performance by 30% using Lean Six Sigma Methods
Improving Sales Conversion Performance by 30% using Lean Six Sigma Methods
2 PagesCopyright 2012 SPi Global. All rights reserved. Industry: Communications – Satellite TV Services Improving Sales Conversion Performance by 30% using Lean Six Sigma Methods CASE STUDY Take charge of your business outsourcing needs By refining practices in agent selection, and calibrating the talent profile between Operations and Recruitment, SPi Global was able to: • implemen t thr ee seasonal r amps indica tiv e o f the busy holida y ;
