Case study Redundancy training: Acas trains Vodafone employees to aid effective consultation over redundancies, in a recessionary climate. This case study explores how Acas training helped an international mobile telecommunications group, Vodafone, to establish a consultation forum to support a redundancy process. The case study also highlights the particular importance of redundancy consultation and effective communication in times of economic downturn. The background Vodafone made the UK’s first mobile call on 1 January 1985. The company has since grown rapidly through investment, acquisitions and product innovation and is today a major part of the worldwide mobile communications industry. The nature of the technology industry in which Vodafone operates is that products

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