Case study Case Study – Pendragon Contracts and National Fleet Solutions The challenges posed by the adverse economic climate had lead to redundancies and reduced morale in this 98 employee automotive organisation. Pendragon Contracts and National Fleet Solutions joined the Acas-managed Innovative Workplace project and as a result introduced strategies to improve employee communication between two divisional teams. The outcome was improvements in employee engagement in the company. Case study organisational background The case study organisation consists of Pendragon Contracts and National Fleet Solutions. They are part of the Pendragon Corporate Division which is itself part of Pendragon PLC, the UK’s Leading Automotive Retail Network. The automotive retail outlets trade as Strat

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