Thrive Restaurant Group, which operates 172 restaurants across 15 states with 8,100 employees, used ADP Workforce Now and discovered the employee feedback tool *report it®* through ADP Marketplace. Previously limited by a 60-second voicemail system, employees had little opportunity to share concerns. With *report it*, they now have a safe, anonymous way to voice issues, giving HR early insight into workplace culture and preventing avoidable turnover. This shift has helped Thrive reduce turnover to 80–120%, far below the industry average of 150%, making a significant impact on employee retention and engagement.

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