FlyDoc BRINGING SPEED, EFFICIENCY & VISIBILITY TO ITS MEDICAL DOCUMENT DELIVERY PROCESS Radiology Consultants of Iowa (RCI) is a professional radiology company that also offers technical services to its hospital partners, including digital image storage and management. To provide better service to its partners, RCI leveraged Esker FlyDoc to achieve faster, more reliable document delivery and improved customer service. Addressing the Issues In working with smaller, rural hospital partners who still relied on paper, RCI developed its own electronic application for entering radiology orders to share with them. While successful, the app lacked some of the sophisticated features found in commercial radiology information systems (RIS) such as “report distribution,” which ensures that a

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