Radian saves time and money using QMax to fill recruitment gaps in rapidly growing call centre

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Radian saves time and money using QMax to fill recruitment gaps in rapidly growing call centre The Challenge Radian provides affordable housing to around 18,000 households and supports more than 400 people in the care sector across the South East of England. Radian’s call centre grew from 15 to 35 agents handling 22,500 calls per month. Prior to installing QMax Workforce Management, Radian used a paper based system to create and maintain s

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Radian saves time and money using QMax to fill recruitment gaps in rapidly growing call centre

Radian saves time and money using QMax to fill recruitment gaps in rapidly growing call centre

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