Case Study

Holiday Extras

Holiday Extras

Pages 2 Pages

Holiday Extras increases flexibility for staff by using QMax The Challenge Prior to the installation of QMax at Holiday Extras, scheduling staff was a time-intensive exercise, collating information from different sources, including a management information system, spreadsheets and the Index telephony system. As part of the selection process for a new system, Workforce Management (WFM) suppliers completed a questionnaire to ensure their syst

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