Case Study
RAC Insurance Upgrades its PAS to Better Focus on Its Core Business
RAC Insurance Upgrades its PAS to Better Focus on Its Core Business Case Study Summary RAC Insurance (RACI) decided that in order to respond faster to satisfy digitally-savvy consumers and stay ahead of competitors, it would need to fully leverage the value of an important asset, the Sapiens IDIT policy administration system. The provider chose a full upgrade of IDIT, which is designed for the general insurance market, and selected Sapiens as the system integrator. This included the provisioning of key services. RACI benefited from a speedy implementation that was the result of solid governance that was built upon close collaboration and an innovative testing approach. Major Challenges RACI, the market leader in Western Australia personal lines insurance, selected the Sapie