WHITE PAPER PUTTING THE “HUMAN” BACK IN HR How to Balance High Tech and High TouchThe new digital landscape offers ample HR technology options. But in our rush to automate everything, will we unwittingly erase the “human” part of “human resources”? Digitalization has yielded a bounty of HR tools—but less so a roadmap for which tools to use and how to balance automation with manual processes. Which parts of HR can we leave to the ‘bots? And where is the “human” in HR practices becoming even more crucial to preserve? FROM FRANKENSTEIN HR TO THE SUITE LIFE To appreciate the HR technology available today, we should remember its fragmented past. Previously, Human Resources departments assembled a patchwork of technology with separate systems to handle payroll, compliance, scheduling,

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