Putting customers first IBM Automation 4-minute read Federal Bank creates an API banking system to better integrate with other organizations and ecosystems2 Federal Bank creates an API banking system to better integrate with other organizations and ecosystems n the last few years, as the banking industry transformed with the technology boom, Federal Bank Limited positioned itself as a bank that is “digital at the fore, human at the core,” as stated by Executive Director Shalini Warrier. To build the technology that would give customers a top-notch banking experience, Federal Bank wanted to build a robust, secure and scalable API solution that would help open Federal Bank up to work with different fintech companies while maintaining the same level of security, reliability

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