Providing High Quality, Competitive Contact Center Solutions for an Automobile Major
Providing High Quality, Competitive Contact Center Solutions for an Automobile Major
1 Pages` Objective The client, a first time outsourcer, approached HGS to form a strategic partnership to drive their customer service goals in India by providing voice services to support the client’s concierge-style app services. Our Solution The client approached HGS to provide contact center solutions to support their customer service app through which they want to provide great user experiences like navigation and 24X7 concierge service while i
