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Protection I Endorses LumenVox Speech Recognition for Two-Way Voice IVR Security System

Protection I Endorses LumenVox Speech Recognition for Two-Way Voice IVR Security System

LumenVox
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Case Study Protection 1 Protection 1 endorses LumenVox speech recognition for Two-Way Voice IVR security system Protection 1 www.protection1.com Industry Security Services Challenges Reduce labor cost of voice quality tests Solution Two-way Voice IVR to automate tests using speech recognition Results Automated 75% of test calls Saved 30 seats from the call center System at a Glance Avaya Aura ® Experience Portal LumenVox Automated Speech R

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