Case Study
Procure4 were engaged by TfL to review the CCTV service and develop a category management strategy
The Challenge Through our partners Atkins, Procure4 were engaged by TfL to review the CCTV service and develop a category management strategy which outlined opportunities in the cost, quality and delivery of the service. As a category it was a large value, complex spend area with a highly strategic importance within the organisation. It encompassed numerous suppliers and stakeholders whilst spanning a number of divisions within TFL. The Approach Looking at both internal and external factors, the review focused on processes used by TFL, current assets and services and the approach to maintenance and repair of the infrastructure. Looking at the external aspects, our work centered on the CCTV market itself along with the London Boroughs who themselves account for a vast CCTV landscape withi