Case Study

Private Cloud Expert Installs ITIL Service Desk in 6 Weeks

Private Cloud Expert Installs ITIL Service Desk in 6 Weeks

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Private Cloud Expert Installs ITIL Service Desk in 6 Weeks Industry • Cloud services Challenges • Clunky, difficult-to-manage, expensive-to-maintain legacy system • Legacy system being sunsetted • Inefficient to generate reports for auditors Agiloft Solution Benefits • Efficient system for external customer support and internal change management • Automated workflows expedite change management and customer support • Quick, easy report generation for auditors • Customized notifications, ticket categories, and views • No-hassle hosted system, with full implementation and customer support Date of publication: 08/23/2018 Business Overview ISCorp has been an industry leader in data management, systems in - tegration, and security best practices since 1987. Offering specialized e

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