Prestige International Established in 1986 in Japan, by President and CEO Shinichi Tamagami, Prestige International is an international provider of high quality inbound call centre services for many of the world’s leading luxury brands and financial institutions. Prestige International also provides travel insurance services such as policyholder assistance hotlines and claims adjudication. Its turnkey enhancement programs, such as Concierge, are designed to attract and reward top performing customers and employees. The company represents more than 80 household-name corporations, from its offices in London. Challenge – An Outdated, expensive and inflexible telephone system meant potential loss of business and a poor service. For six years, the company, had, relied on an aging TDM PBX that n

Join for free to read