A software-based solution that did not rely on proprietary hardware to deliver an integrated IP solution
A software-based solution that did not rely on proprietary hardware to deliver an integrated IP solution
3 PagesIntroduction Puma is one of the world’s leading sports and lifestyle companies, and has a long-term mission of becoming the most desirable Sportlifestyle brand. The company develops and markets of a broad range of products including footwear, apparel and accessories. PUMA operates in more than 80 countries world-wide, and its revenues for the fiscal year 2006 was €2,369.2 million. The company employs 180 staff in the UK at its facilities in Leatherhead, Batley and Manchester. The Challenge – Poor inbound communications resulted in missed calls, expensive moves and changes. No integration with existing data network. For over seven years the company had relied on an ageing BT Meridien TDM based PBX to manage all its inbound and outbound calls. A third-party organisation supplied and supporte
