Red Commerce Introduction Formed in 2000, Red Commerce has grown rapidly to become Europe’s leading specialist in recruiting professionals who have experience in SAP software. Its blue chip client base includes, major end users, consultancies and SAP . The company prides itself on its ability to serve the whole of Europe using geographically focused and highly trained recruitment consultants who speak the local language of their markets. The company is headquartered in London where it employs over 85 professionals and has offices in Cologne, Germany and Penzance, Cornwall. The challenges The Company previously used a traditional TDM-based PBX (Siemens HiPath). However as the business grew the limitations of the system became more apparent, the biggest problems being its rigidity and its in

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