Case Study

Planet Fitness - Feedback Ferret Comments Boxes Solicit An Average Of 106 Interactions Per Day

Planet Fitness - Feedback Ferret Comments Boxes Solicit An Average Of 106 Interactions Per Day

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E: info@feedbackferret.com W: www.feedbackferret.com CASE STUDY PLANET FITNESS Q Better gym facilities provided Q Improved customer service P lanet Fitness Gym is the second largest group of gyms in South Africa and has been in operation for more than 19 years. They currently own 25 gyms throughout the Western Cape, Gauteng, Kwa-Zulu Natal and expanded by a further 7 gyms in 2014. Planet Fitness was keen to collate customer feedbac

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